CompTIA A+

Held by over 1​ million IT professionals worldwide, CompTIA A+ is the most essential IT certification for establishing an IT career. If you’re new to the IT industry, this will help you put your best foot forward. And if you’re already an IT professional, the CompTIA A+ certification validates your skills and can boost your career.

Description

At Course Completion

In this course, you will install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems. You will:

  • Identify the hardware components of a computer.
  • Identify the basic components and functions of an operating system.
  • Identify the operational procedures that should be followed by PC technicians.
  • Identify and configure peripheral components.
  • Manage system components.
  • Identify and configure operating systems.
  • Identify the hardware and software requirements for custom client environments.
  • Identify network technologies.
  • Identify, configure, and maintain SOHO networks.
  • Support laptops.
  • Configure mobile computing devices.
  • Support printers.
  • Implement concepts and techniques used to secure computing devices and environments.
  • Troubleshoot hardware components.
  • Troubleshoot system-wide issues.

 

Course Outline

 

Lesson 1: Hardware Fundamentals

  • Topic A: Computer System Components
  • Topic B: Storage Devices
  • Topic C: Device Connections and Interfaces

 

Lesson 2: Operating System Fundamentals

  • Topic A: Personal Computer Operating Systems
  • Topic B: Windows Control Panel Utilities
  • Topic C: Command Line Tools
  • Topic D: Windows Security Settings
  • Topic E: Windows Operating System Tools

 

Lesson 3: Operational Procedures

  • Topic A: Basic Maintenance Tools and Techniques
  • Topic B: Electrical Safety
  • Topic C: Environmental Safety and Materials Handling
  • Topic D: Professionalism and Communication

 

Lesson 4: Peripheral Components

  • Topic A: Install and Configure Display Devices
  • Topic B: Install and Configure Input Devices
  • Topic C: Install and Configure Expansion Cards
  • Topic D: Install and Configure Multimedia Devices

 

Lesson 5: Managing System Components

  • Topic A: Motherboards
  • Topic B: CPUs and Cooling Systems
  • Topic C: Select and Install Power Supplies
  • Topic D: RAM Types and Features
  • Topic E: Install and Configure Storage Devices
  • Topic F: Configure the System BIOS

 

Lesson 6: Installing and Configuring Operating Systems

  • Topic A: Implement Virtualization
  • Topic B: Install Microsoft Windows
  • Topic C: Windows Upgrades
  • Topic D: Windows Optimization and Preventive Maintenance

 

Lesson 7: Customized Client Environments

  • Topic A: Standard Clients
  • Topic B: Custom Client Environments

 

Lesson 8: Networking Technologies

  • Topic A: Physical Network Connections
  • Topic B: TCP/IP
  • Topic C: Network Connectivity
  • Topic D: Ports and Protocols
  • Topic E: Set Up and Configure Windows Networking
  • Topic F: Networking Tools

 

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

  • Topic A: Install and Configure SOHO Networks
  • Topic B: SOHO Network Security

 

Lesson 10: Supporting Laptops

  • Topic A: Laptop Hardware and Components
  • Topic B: Install and Configure Laptop Hardware Components

 

Lesson 11: Mobile Computing

  • Topic A: Mobile Device Technologies
  • Topic B: Configure Mobile Devices

 

Lesson 12: Supporting Printers

  • Topic A: Printer Technologies
  • Topic B: Install, Configure, and Maintain Printers

 

Lesson 13: Security

  • Topic A: Security Fundamentals
  • Topic B: Security Threats and Vulnerabilities
  • Topic C: Security Protection Measures
  • Topic D: Workstation Security

 

Lesson 14: Troubleshooting Hardware Components

  • Topic A: Troubleshooting Theory
  • Topic B: Troubleshoot Video and Display Devices
  • Topic C: Troubleshoot Hard Drives and RAID Arrays
  • Topic D: Troubleshoot System Components
  • Topic E: Troubleshoot Laptops
  • Topic F: Troubleshoot Printers

 

Lesson 15: Troubleshooting System-Wide Issues

  • Topic A: Troubleshoot Operating Systems
  • Topic B: Troubleshoot Wired and Wireless Networks
  • Topic C: Troubleshoot Common Security Issues

 

Appendix

  • Appendix A: Mapping Course Content to CompTIA® A+® Exam 220-801
  • Appendix B: Mapping Course Content to CompTIA® A+® Exam 220-802
  • Appendix C: CompTIA A+ Acronyms
  • Appendix D: A Brief History of Personal Computers

Prerequisites

Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

Target audience

This course is intended for anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.

Similar courses

CompTIA Security+ is the certification globally trusted to validate foundational, vendor-neutral IT security knowledge and skills. As a benchmark for best practices in IT security, this certification covers the essential principles for network security and risk management - making it an important stepping stone of an IT security career.

More Information

The Certified Professional Ethical Hacker course is the introductory training to mile2's line of penetration testing courses and certifications.

More Information

The Certified Associate in Project Management (CAPM) is a globally recognized credential that demonstrates your ability to work as a project management professional. This online course is designed to equip you with the foundational knowledge and skills needed to successfully pass the CAPM exam and launch your project management career!

More Information

When a business is hit by a natural disaster, cyber crime or any other disruptive tragedy, how should the organization react? What if the network infrastructure is taken down? Will the business be able to continue operations? How much will it cost if the business is down during repairs? The answer is found in the vendor neutral Certified Disaster Recovery Engineer certification course.

More Information

The Certified Information Systems Security Manager certification course is designed to teach towards and certify a information systems professional high standard of excellence in following areas:

More Information

This course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career. It also addresses the content described in the exam objectives for the CompTIA Network+ certification. If you are pursuing a CompTIA technical certification path, obtaining the CompTIA® A+® certification is an excellent first step to take before preparing for the Comp

More Information

The Certified Penetration Testing Engineer course trains students on the 5 key elements of penetration testing: information gathering, scanning, enumeration, exploitation and reporting.

More Information

The mile2 Certified Security Sentinel training is intended for anyone that uses a computer on the internet. Attendees will understand the security threats as well as the countermeasures associated with these attacks.

More Information

The Certified Vulnerability Assessor course trains students to be proficient in conducting vulnerability assessments The vendor-neutral Certified Vulnerability Assessor certification course helps students understand the importance of vulnerability assessments by providing intricate knowledge and skills in the Vulnerability Assessment arena.

More Information

This workshop helps the student to definitively understand the customer need using various interviewing techniques and templates.

More Information

This course is for persons wishing to take the Microsoft Office Specialist (MOS) PowerPoint exam.

More Information

Looking to boost your project management skills? Join our PMP Certification event online! Learn the ins and outs of project management, from planning to execution, all from the comfort of your home. Our expert instructors will guide you through the process, helping you ace the PMP exam. Don't miss this opportunity to advance your career and become a certified project management pro.

More Information

Organizations use reporting tools to access data sources and generate customized reports. Crystal Reports 2013 enhances report building and report processing techniques with a variety of features that add value to a presentation. In this course, you will create a basic report by connecting to a database and modifying the report's presentation. Information is critical to making sound business decisions. Data presented without any formatting or structure holds little or no meaning for interpretation. Crystal

More Information

Want to make sure that you are ready for the PMI-PBA® exam and increase your odds of passing it on the first try? This comprehensive workshop will prepare you for the PMI Professional in Business Analysis (PMI-PBA)® exam and help you make the most of the limited study time you have. The course was designed, created, and is taught by recipients of multiple credentials who have been awarded the PMI-PBA in order to help others focus on the critical areas to study and prepare for the exam.

More Information

The PMI-ACP Certification Preparation training course will thoroughly prepare Agile practitioners to sit for and pass the PMI-ACP exam through instructor-led presentations, class discussions, games, exercises, and practice exams. The course is aligned with the PMI-ACP Exam Content Outline (ECO) and provides everything needed to pass the exam

More Information

CIMA Unlimited is a complete programme of study for the Certificate level that provides everything you need to pass your exams at an extremely attractive price.

More Information

This course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organisation's security, collect and analyse cybersecurity intelligence and handle incidents as they occur

More Information

This three-day course prepares you for the examination leading to the Foundation Certificate in IT Service Management. The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

More Information